Meet the Team
Impact Leadership Solutions provides executive coaching, leadership development, team effectiveness, workshops, and keynote programs for organizations. We work with leaders of all levels who want to strengthen how they lead, communicate, make decisions, develop others, and navigate greater responsibility.
Our coaches bring deep experience in organizational leadership, executive development, learning strategy, organizational effectiveness, communication, team dynamics, and organizational change. We combine practical guidance with candid conversations, thoughtful challenge, and a healthy respect for the fact that leadership can be complicated.
Although we are based in Colorado and Arizona, virtual executive coaching and leadership programs are available nationwide. In-person coaching, facilitation, and organizational programs are also available by arrangement.
Choosing the Right Coach
Executive coaching is highly personal, and the right fit matters. Each member of our coaching team brings a different combination of experience, expertise, and perspective. We help clients select the coach whose background and approach best align with the leader’s role, goals, organizational environment, and development priorities.

CEO
Anna Conrad, JD
Anna Conrad is the CEO of Impact Leadership Solutions and an executive coach with more than 25 years of experience helping leaders become more effective, confident, and intentional. She works with directors, vice presidents, senior executives, CEOs, and other leaders, preparing for broader responsibilities or navigating the complexity that comes with senior leadership. Anna’s coaching focuses on the practical behaviors, beliefs, and leadership capabilities that shape executive effectiveness. Her work frequently addresses executive presence, strategic communication, leadership confidence, interpersonal effectiveness, decision-making, team leadership, accountability, and the transition from functional expert to enterprise leader. Her approach is candid, compassionate, practical, and grounded in the realities leaders face inside organizations. Clients can expect thoughtful challenge, useful tools, and enough humor to make the harder conversations a little easier to have. Anna has helped thousands of people in more than 200 countries through her leadership programs, executive coaching, speaking, and educational work. She has appeared as a leadership and management expert on more than 300 radio programs and has been featured in Fast Company, Inc., the Chicago Tribune, the New York Business Journal, the Denver Business Journal, and more than 40 business journals across the United States. Anna is the author of two books on executive coaching and a professor of Organizational Leadership at the University of Denver. Best suited for: • Directors and vice presidents preparing for the next level • Senior executives and C-levels navigating expanded roles or greater organizational complexity • Leaders strengthening executive presence, confidence, or communication • Executives working through significant leadership transitions • Organizations seeking practical, candid, and individualized executive development •Organizations seeking engaging, highly effective leadership programs •Teams seeking insight programs that will enhance their effectiveness and influence

Chief Culture Officer
Henry
Henry serves as Chief Culture Officer and reminds the rest of the team that leadership requires curiosity, consistency, compassion, and the occasional well-timed break. Born on a ranch in Grand Junction, Colorado, Henry spent his puppyhood exploring the Rocky Mountains. He reflects the ILS commitment to continuous learning and helping people grow with both compassion and an appropriate focus on results. Henry also works with children and adults as a therapy dog. His areas of expertise include building immediate rapport, encouraging people through difficult moments, and recognizing when everyone in the room would benefit from a game of catch. Best suited for: • Executives who need to stop overthinking and go for a walk • Leaders who could improve engagement by greeting people as though they are genuinely happy to see them • Teams that have forgotten the motivational power of snacks • Organizations seeking greater loyalty, optimism, and appreciation for small wins • Anyone who needs a patient listener and does not mind a little drool

Chief Cat Herder
Heather Bokon
Heather Bokon brings 20 years of experience as an administrative and executive assistant to her role at Impact Leadership Solutions. She is a graduate of the University of Cincinnati and lives in Cincinnati with her husband and two rescue dogs. Heather helps bring order, coordination, and follow-through to a business devoted to helping other people become better leaders. Her title reflects the range of personalities, priorities, and occasional moving targets that come with the territory. When she is away from work, Heather spends her time reading, chasing her delightfully neurotic dogs, and continuing her complicated relationship with cooking.

Executive Coach and Senior Facilitator
Devon Brown, PhD
Devon Brown is an executive coach and senior facilitator with more than 20 years of experience helping individuals, teams, and organizations improve how they work and lead. Devon brings a systems perspective to executive coaching and organizational development. He helps leaders understand how individual behavior, team dynamics, organizational expectations, and workplace systems influence performance. This broader perspective is especially valuable when a leadership challenge extends beyond one person and involves relationships, culture, or the way work gets done across an organization. His work focuses on identifying the behaviors and organizational patterns with the greatest potential to improve leadership effectiveness and team performance. He combines insight into human behavior with practical strategies leaders can apply in their day-to-day work. Devon holds a PhD in Organizational Communication and is a certified coach through the NeuroLeadership Institute. Best suited for: • Leaders seeking a deeper understanding of their leadership patterns and impact • Executives navigating complex team or organizational dynamics • Teams working to improve communication and effectiveness • Leaders managing change across interconnected parts of an organization • Organizations seeking a systems-based approach to leadership development

Executive Coach and Senior Facilitator
Kristin Crockett
Kristin Crockett has more than 25 years of experience in people development, learning strategy, and organizational effectiveness. Her background includes leading learning strategy and execution for Fortune 50 companies and translating complex business priorities into practical leadership and talent-development programs. Kristin partners with senior leaders, HR executives, and learning and development professionals to build leadership capability, strengthen teams, and create sustainable approaches to employee development. Her work reflects a strong understanding of how people strategies must support business priorities while remaining realistic enough to be used inside the organization. Her areas of expertise include talent management and development, customized onboarding, people-advancement strategies, team effectiveness, team growth planning, sales enablement, and skill- and competency-based employee-journey programs. Kristin is particularly skilled at turning broad organizational goals into clear, usable programs that leaders and employees can put into practice. She brings a practical, human-centered approach to work that must serve both the organization and the people responsible for carrying it forward. Best suited for: • Senior leaders responsible for developing talent and organizational capability • HR and learning leaders building or improving leadership-development strategies • Organizations strengthening onboarding, employee development, or talent systems • Teams working to improve effectiveness and prepare for growth • Leaders translating enterprise priorities into sustainable people practices

Executive Coach and Senior Facilitator
Deb Siverson
Deb Siverson is an executive coach, facilitator, and organizational-development professional with more than 25 years of experience. She helps leaders and organizations improve results by strengthening the quality, transparency, and effectiveness of workplace conversations. Deb has worked with dozens of companies, including Charter One, Wells Fargo, Bank of New York, and Oracle. Her experience also includes work with the United States Forest Service, Department of the Interior University, Bureau of Reclamation, Bureau of Indian Affairs, Department of Labor, and Department of Energy. Her coaching and facilitation work is especially relevant for leaders navigating organizational change, relationship challenges, cross-functional collaboration, and the shift from directing others to developing them. She helps leaders examine how communication patterns affect trust, accountability, alignment, and organizational performance. Deb holds the Professional Certified Coach credential from the International Coaching Federation. She has completed advanced education in Organizational and Relationship Systems Coaching and is certified in several assessment tools, including Emotional Intelligence, EQ-i, MBTI, Insights, and Human Patterns. She holds a Bachelor of Science in Business and a Master of Science in Organizational Leadership. Deb is also the author of The Cycle of Transformation: Igniting Organizational Change Through the Leader Coach. Best suited for: • Executives strengthening communication, trust, and workplace relationships • Leaders navigating organizational or cultural change • Teams working through conflict, misalignment, or collaboration challenges • Leaders developing a more effective coaching approach • Organizations seeking assessment-informed leadership development
