If leadership is about influence, the first second might be your most powerful — or perilous — moment.

The review itself isn’t usually the problem. It’s how we approach it.

Performance reviews aren’t going away. If you approach them as opportunities to judge, you’ll get defensiveness. If you approach them as opportunities to guide, you’ll get growth.

It is natural to get defensive when receiving negative feedback. Our brains treat criticism as a form of social threat, and we respond as if we’ve just been cornered.