An employee might mentally check out for many reasons. They could have a personal issue or may be experiencing burnout. They might even be unaware that they've been slipping. Here are ways to manage such an employee:
Before the conversation
Learn about available support systems for employees, including employee resource groups, assistance plans, and health networks.
Identify the specific job requirements that this person is not meeting. Be ready to present this information during the conversation.
During the conversation
Give them a chance to tell you what's happening before sharing your assessment of their performance.
Be compassionate and clear that you sincerely desire to support them.
Discuss your priorities, be straightforward and specific about your concerns, and devise a plan to reengage them in their work.
Be patient—but only to a point. Reengaging an employee won't happen overnight. However, it might not be the proper role if an employee is genuinely checked out.
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